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Guides and answers for API security, MCP, the AI gateway, verification, billing, and account setup — including answers published from real resolved support cases.

59 articles·1 published from resolved tickets·SLA-tracked support

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59 articles
AI Gateway◆ from a case

Rolling out fail-closed mode safely

Moving from fail-open to fail-closed is worth doing carefully: the whole point is to block

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AI Gateway

Fail-open vs fail-closed: enabling fail-closed mode

"Fail-open" and "fail-closed" decide what happens when analysis can't finish in time —

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Getting Started

Connect your first API key

Getting traffic flowing through G8KEPR takes three steps. Your dashboard's Overview page

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MCP Security

How rug-pull detection works

A "rug pull" is when an MCP server quietly changes a tool's definition after you've

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Getting Started

Deploy G8KEPR in your VPC

G8KEPR runs where your traffic and data already live. You can start on our hosted

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AI Gateway

Choosing an LLM Routing Strategy

The AI Gateway sits in front of your model providers and decides which model handles each request. Your routing strategy

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MCP Security

Inside the 7-Step Tool-Call Security Pipeline

Every time one of your AI agents invokes a tool over MCP, G8KEPR intercepts that tools/call and runs it through a seven-

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Verification

The four verification layers explained

Every response G8KEPR checks passes through four independent verification layers. Each layer answers a different questio

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API Security

Reading your detection numbers

Your dashboard shows how many requests were analyzed, flagged, and blocked. Here is what

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Billing

Upgrading your plan and seats

Plans scale with how much you run through G8KEPR and the support guarantees you need —

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Billing

Managing payment methods

Your payment methods are the cards G8KEPR charges for your subscription and any usage overages. From the Payment Methods

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Account & Auth

Creating custom roles

Custom roles let you define exactly what each teammate can see and do in G8KEPR by toggling individual permissions in a

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Billing

Plan-based model and feature limits

Your subscription plan determines which LLM models the AI Gateway will route to and which security features are switched

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Billing

Viewing and downloading invoices

Every charge on your G8KEPR subscription generates an invoice, and each one is saved to your account so you can view it,

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Account & Auth

Inviting and Managing Team Members

Everyone who uses G8KEPR does so as a member of your organization. From the Team page you can invite new people, control

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Account & Auth

Understanding roles and permissions (RBAC)

G8KEPR uses role-based access control (RBAC) to decide who on your team can see and change what. Every member is assigne

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Getting Started

Generate and use your first API key

API keys let your applications and scripts authenticate with G8KEPR programmatically. This guide walks you through creat

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Getting Started

Understanding your security score

Your security score is the at-a-glance indicator at the top of your dashboard that summarizes how well-protected your AI

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Getting Started

How a request flows through G8KEPR

Every call your AI apps, APIs, and MCP tools make can pass through G8KEPR's four protection pillars, and related events

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API Security

Configuring API rate limits

Rate limits protect your G8KEPR endpoints from abuse and runaway traffic by capping how many requests are accepted in a

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API Security

Understanding Rate-Limit Response Headers

G8KEPR API responses include headers that tell you how much of your rate limit remains and, if you've been throttled, ho

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API Security

Adding Custom WAF Rules for Your Org

G8KEPR lets you extend the managed Web Application Firewall (WAF) with rules specific to your organization, so you can b

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API Security

What is a shadow API?

A shadow API is any API endpoint that is serving live traffic but isn't part of your official, documented, or governed A

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Getting Started

What G8KEPR is: the four security pillars

G8KEPR is a security platform for AI-powered applications. It protects every layer an AI request touches — your APIs, yo

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API Security

Auto-classifying sensitive data fields

G8KEPR inspects the requests and responses flowing through your APIs, MCP servers, and AI tools, and automatically flags

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Getting Started

A tour of the Command Center dashboard

The Command Center is your primary security operations view in G8KEPR. It brings together your live security score, bloc

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API Security

How the web application firewall works

The G8KEPR web application firewall (WAF) inspects incoming API and MCP requests and can block or flag requests that mat

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MCP Security

Understanding rug-pull detection

A "rug-pull" is when an MCP server presents a safe, approved tool when you first connect, then quietly swaps in a differ

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MCP Security

Setting Tool Permissions, Approvals, and MFA

G8KEPR lets you control exactly which MCP tools an AI agent can call, which calls require a human approval, and which se

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API Security

Finding and archiving zombie APIs

A zombie API is an endpoint that still lives in your OpenAPI specs but no longer receives real traffic. G8KEPR surfaces

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Getting Started

Demo Mode vs. Live Data Explained

When your dashboard shows a demo-data banner, it means the page is displaying sample data instead of your live account a

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API Security

Bot and scraper detection explained

G8KEPR can classify requests reaching your APIs as human or automated, then lets you decide what happens next. It does t

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Getting Started

Completing the onboarding activation checklist

The Start Here page is the first thing you see when you open your G8KEPR dashboard. It walks you through a 4-step activa

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MCP Security

Replaying MCP Sessions for Investigation

G8KEPR records every MCP session an AI agent runs through your gateway, so you can replay it later to see exactly which

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Getting Started

Quickstart: Send Your First Protected Request

This guide takes you from a new account to your first protected API call in a few minutes, using the ready-made curl sni

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MCP Security

Blocking prompt injection in tool output

When an AI agent calls a tool, the response can carry hidden instructions that try to hijack the agent — a technique cal

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AI Gateway

Bring Your Own API Keys (BYOK)

Bring Your Own Key (BYOK) lets you connect your own provider API keys to the G8KEPR AI Gateway, so requests run on your

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AI Gateway

What is the AI Gateway?

The AI Gateway is a single, secured endpoint that sits between your applications and the large language model (LLM) prov

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AI Gateway

Configuring AI Guardrail Policies

AI guardrail policies let you screen the prompts and responses flowing through the AI Gateway for unsafe or unwanted con

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Verification

Creating output constraints

Output constraints are rules the Verification Engine checks every model, API, or MCP response against before it reaches

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Verification

What is source grounding (hallucination detection)?

Source grounding checks whether the factual claims in an AI response are actually supported by the source material the m

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MCP Security

How the MCP Sandbox Isolates Tool Execution

When an AI agent calls a tool through G8KEPR, that tool doesn't run loose on the host. It runs inside a sandbox that cap

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Verification

Constraint actions: warn, suggest, and block

When you attach constraints to a policy, each one declares an action that decides what happens if it fires on a response

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MCP Security

What MCP security protects against

MCP lets your AI agents call external tools to fetch data and take actions — but those tools can carry hidden instructio

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Verification

Reading verification analytics and pass rates

The Verification analytics dashboard shows how effectively G8KEPR is inspecting traffic to and from your AI, API, and MC

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Billing

Reading your usage meters and limits

Your billing page shows three usage meters that track your account against your plan's limits: API calls, team members,

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Verification

What the Verification Engine does

The Verification Engine is a final checkpoint that inspects AI-generated responses before they reach your users or downs

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AI Gateway

Which LLM Providers Are Supported

The G8KEPR AI Gateway routes your inference traffic across 14 built-in LLM providers, plus a Custom option for your own

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AI Gateway

Tracking and budgeting LLM costs

G8KEPR meters every LLM request that passes through the AI Gateway, so you always know what you're spending and by whom.

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Billing

Comparing plans: Free, Starter, Pro, and Enterprise

G8KEPR offers four plans — Free, Starter, Pro, and Enterprise — that scale from a single project to organization-wide se

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AI Gateway

Filtering PII before it reaches the LLM

The AI Gateway can scan outbound prompts for personally identifiable information (PII) before they are forwarded to an L

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Verification

Monitoring Conversation Drift and Coherence

Multi-turn AI conversations can gradually wander off topic, contradict earlier turns, or be steered somewhere they were

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Billing

What counts toward your API-call limit

Your plan includes a monthly allowance of API calls. In short: every request your workloads send through the G8KEPR gate

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Billing

Upgrading or downgrading your plan

You can change your G8KEPR subscription tier at any time from the Compare Plans page in your dashboard. Upgrades take ef

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Billing

Setting Budget Alert Thresholds

Budget alerts can notify you by email or Slack when your AI Gateway spend crosses a threshold you define, so rising cost

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AI Gateway

Reading the EU AI Act risk-class header on gateway completions

Every completion returned by the AI Gateway includes an X-AI-Risk-Class response header. It tells you the EU AI Act risk

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Account & Auth

Setting up two-factor authentication

Two-factor authentication (2FA) adds a second step to sign-in, so your G8KEPR account stays protected even if your passw

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MCP Security

Registering and monitoring MCP servers

Registering an MCP server puts it under G8KEPR's watch: every tool it exposes is inventoried, pinned, and checked on eac

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Verification

Block vs. detect: fail-open and fail-closed paths

The Verification Engine can either block a bad model response before it reaches your caller (fail-closed) or log it whil

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